News Center

29

2024

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First Lesson of the Year | Precision Training, Service Upgrade—Juxiang’s 2024 New-Year Training Kicks Off


On the eighth day of the first lunar month in the Year of Jia Chen—the Year of the Dragon—right at the start of the new year, Juxiang Machinery’s annual customer service training session kicked off once again on schedule at its Yantai headquarters. Customer managers, operations leaders, and after-sales service representatives from both domestic sales and foreign trade departments across the country gathered together to jointly learn about and upgrade their product promotion strategies and customer service systems, all tailored to Juxiang’s distinctive approach.

 

Since its establishment in 2008, Juxiang Machinery has consistently placed great emphasis on the company’s overall learning, innovation, and continuous improvement. We have been tirelessly striving to build and strengthen a “learning organization” with “Juxiang characteristics,” gradually emerging as a leading benchmark in our industry. Over the past 15 years, Juxiang has steadfastly upheld the belief that learning is the driving force behind corporate advancement, and we have put this conviction into practice through the implementation of “three learning-oriented approaches.”

Juxiang adheres to the principle of “learning for all.” Juxiang Machinery has always advocated that everyone—from management to ordinary employees—should embrace continuous learning. In particular, the decision-making level, being at the forefront of industry technology and management, never neglects learning, thereby ensuring that Juxiang’s quality control philosophy and technological innovations consistently remain industry-leading.

 

Juxiang adheres to the principle of “integrating work and learning.” Employees at Juxiang Machinery consistently view their work as a continuous learning process—especially when tackling tasks they’ve never performed before or encountering new products they’ve never dealt with. By combining work with ongoing information feedback and mutual exchange, they achieve both personal learning and professional growth. At Juxiang, learning and work are seamlessly intertwined: “Work is learning, and learning is work.”

 

The account manager carefully records and thinks deeply.

Juxiang adheres to the principle of “group-based learning.” Juxiang Machinery not only places great importance on individual learning and the development of personal intelligence, but also emphasizes collaboration and the enhancement of learning capabilities within each team. Each of Juxiang’s teams—especially the R&D and customer service teams—maintains its ability to learn continuously, promptly removing obstacles in product upgrades and customer service, constantly pushing beyond industry boundaries, and thereby sustaining its position as a continuous industry leader.

 

 

Yantai Juxiang Construction Machinery Co., Ltd. is one of China's largest enterprises specializing in the design and manufacture of excavator attachments. With 15 years of experience in manufacturing pile-driving equipment and more than 50 R&D engineers, Juxiang Machinery produces over 2,000 sets of pile-driving equipment annually. The company maintains close, long-term cooperation with leading domestic original equipment manufacturers such as Sany, XCMG, and LiuGong. Juxiang Machinery’s pile-driving equipment features exquisite craftsmanship and advanced technology; its products are exported to 18 countries worldwide, enjoy strong global sales, and have received unanimous acclaim. Juxiang boasts exceptional capabilities in providing customers with systematic, turnkey engineering equipment and solutions, making it a trusted provider of engineering equipment solutions. We warmly invite all interested parties to reach out for consultation and collaboration.