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AboutFounded in 2008, Juxiang is an expert in front-end attachment devices of excavators and a comprehensive service provider of scrap vehicle dismantling solutions.
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Business FieldJuxiang has the excellent ability to provide customers with systematic and complete engineering equipment solutions, and is a reliable engineering equipment solution service provider!
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ProductsRelying on the close and long-standing cooperation with OEM, Juxiang is a well-deserved expert in manufacturing accessories in the industry.
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CaseOur classic construction projects, scattered across the country, are the “medals of honor” that the Juxiang team takes great pride in within the industry. Our existence and efforts have always been aimed at better serving our clients’ needs.
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ServiceService drives value enhancement, providing you with value-added services throughout the life cycle from pre-sales, sales to after-sales.
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NewsJuxiang is a modern enterprise with leading technology, complete product varieties and series, unique competitiveness and influence in the industry.
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Contact usYou can communicate with us in the most convenient way to get support and services.
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2023
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06
A Documentary on the 4S Maintenance Service for Juxiang S-Series Hydraulic Pile Hammers
“Timely service, superb technical expertise!” Recently, the maintenance and repair department of Juxiang Machinery received special praise from our customer, Mr. Liu!
“Timely service, superb technology!”
Recently, the maintenance and repair department of Juxiang Machinery received special praise from our customer, Mr. Liu!
4 Last month, Mr. Du from Yantai purchased an S-series pile hammer and put it into use for municipal road construction. Soon after, the machine reached its first scheduled maintenance period for gear oil replacement. Mr. Du places great importance on and is quite cautious about the first maintenance of his new machine, hoping to have a professional engineer provide assistance. With a “let’s give it a try” attitude, Mr. Du dialed Juxiang Machinery’s service hotline. Mr. Du was pleasantly surprised to receive a positive response from Juxiang Machinery. The maintenance personnel arrived at the site on time and, with their professional and standardized service, helped the customer complete the first maintenance of the hydraulic pile hammer. The customer was deeply touched: “I chose the Juxiang S-series pile hammers back then precisely because of their outstanding product performance. Today, your warm and timely service has made me even more satisfied—purchasing Juxiang products was definitely the right choice!”
Rapid response // Saves customers time and ensures their operational continuity
In the aftermarket segment, rapid responsiveness is particularly important.
Guided by the principle of "ensuring customer operations," and leveraging its seasoned team with over a decade of experience serving automakers, Juxiang Machinery integrates system resources, coordinates across technology, R&D, and spare parts departments, and fosters cross-departmental collaboration. With clear, quantifiable standards, we deliver rapid responses and effectively enhance customer satisfaction.
The Dual 4S Philosophy // Surpassing Both Products and Services
With the launch of the new-generation S-series pile hammers, Juxiang Machinery has set a “Product 4S” standard—leading the industry in terms of ultra-stability, ultra-high impact force, ultra-long durability, and exceptional cost-effectiveness—in the product arena.
In the service sector, guided by the concept of “4S service stores for pile-driving hammer sales,” we are building “Service 4S” across multiple dimensions—including service resource deployment, technical support and assurance, service intelligence, and service brand development—once again setting industry trends.
“4S” Service // A Brand-New Experience, Brand-New Value
Service is the comprehensive experience customers have when purchasing and using a product. Juxiang’s new-generation S-series pile hammers, with their integrated “Service 4S” approach, clearly outline Juxiang Machinery’s holistic service ecosystem:
Whole-machine sales: Based on operating conditions and customer needs, we provide expert-level solutions tailored to each client.
Sparepart Sales: Made from original factory-standard materials and structures, reliable and durable.
After-sales Service: A team dedicated to serving OEMs, with a dedicated file for each vehicle, providing full-lifecycle support.
Information Feedback (Survey): Coordinate technology, R&D, and spare parts; delve into details; ensure systematic response.
Performance and service are the undisputed guiding principles that propel Juxiang’s S-series pile hammers to the forefront of the industry.
With the goal of value creation, Juxiang Machinery will continue to build on its solid foundation and professional service capabilities, staying attuned to and deeply understanding customer needs, and continuously enhancing both its services and service guarantees.
2023/12/07
Juxiang Construction Machinery
Address: No. 208, Fenghuangshan Road, Fushan District, Yantai City, Shandong Province
Phone:086-535-2130397
Mobile:086-13325153723 (WeChat)
Email:info@jxhammer.com
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